Frequently Asked Questions (FAQ)
1.
What separates Haggle Free Autos from other online auto
brokers?
We have twenty-seven (27) years experience selling cars
and managing dealership sales operations.
We are not affiliated with any dealership or automobile
manufacturer. We negotiate with independent dealerships
solely on our client’s behalf. We do not receive any
monies from dealerships or any third party, only from our
clients. Haggle Free Autos only makes money when we save
you money
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2. Where is Haggle Free Autos located?
We are located in Martinsburg, West Virginia, a bedroom
community for the Baltimore/Washington D.C. metropolitan
area. We are not restricted to any geographical area. Haggle
Free Autos, LLC operates nationwide.
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3. Does using an auto broker have any negative consequence
in regard to the new vehicle factory warranty?
No, not at all! We merely negotiate the best new car price
for our client and make the necessary arrangements for pick-up
and delivery. The only significant change is the discounted
price of the new vehicle.
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4. If I buy or lease a new vehicle through Haggle
Free Autos will I still benefit from manufacturers promotional
programs such as, cash rebates and special interest rates?
Absolutely!
And in addition to these programs, there are other monies
available, for example “dealer cash” incentives.
These and some other programs are not advertised, but our
clients are entitled to every discount available.
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5. Can I still factory – order a new vehicle
when purchasing through Haggle Free Autos?
Yes!
In addition to our broad network of dealerships nationwide,
we can build new vehicle and order it directly from the
manufacturer.
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6.
What payment methods do you accept when collecting
the $99.00 Research/Negotiation Fee?
We accept Visa, Mastercard, personal check or money order
(made payable to “Haggle Free Autos, LLC”).
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7.
How does Haggle Free Autos handle my trade-in?
In
the majority of cases we will not have seen your trade,
therefore, the importance of an honest, accurate description
of your trade-in vehicle can’t be stressed enough.
We will provide you with four separate figures pertaining
to your trade value. First, we will give you the trade figure
offered by the dealership, second we will provide you with
the Kelly Blue Book’s three values currently assigned
to your trade. These values are: Trade-in Value, Private
Party Value and Retail Value. Please remember that in determining
which dealer is providing the best deal for you, we are
not only looking at sale price. We compare everything that
affects the final cost, trade included.
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8. Why doesn’t Haggle Free Autos negotiate
price for used vehicles?
Actually,
this is on our “things to do” list. Used car
markets vary from region to region, are seasonally adjusted,
and are more subjective than new vehicles. In essence, a
pre-owned vehicle’s value is determined by the highest
bidder. Prior to our taking on used auto negotiations we
want to ensure that our system works flawlessly and that
we fully understand the marketplace. In the interim, WE
WILL NEGOTIATE A USED AUTO DEAL RARELY, ON A CASE BY CASE
BASIS
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9. Can you deliver my new vehicle to me at my home
or work?
In
most cases, the answer is YES! However, some states right
of rescission laws make it necessary for you to go to the
dealership to take delivery of your new vehicle. It will
be our pleasure to arrange home or office delivery, if prevailing
laws permit.
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10. Do you recommend that we lease our new vehicle?
This
is one of the notable differences between Haggle Free Autos
and our competitors. Because, in most cases a lease will
render a significantly lower payment. Our competitors strongly
recommend that you pursue this ALTERNATE FORM OF FINANCING.
In reality, there are many factors that should be taken
into consideration when making this decision. Most importantly,
you must be sure that you will not exceed the mileage limitations
designated in the contract. We will be happy to assist you
with this decision when the time comes. The bottom line
still remains: the lower the final purchase price, the lower
the payment, regardless of whether you are leasing or using
conventional financing.
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11. Can Haggle Free Autos get me a loan for my new
vehicle?
We
are happy to assist you with this important phase of the
purchase process. This includes identifying lenders, determining
prevailing interest rates, and coordinating with your lender
by providing Vehicle Identification Number, MSRP, invoice
price and final sale price. We do not however, collect the
HIGHLY SENSITIVE INFORMATION from you that is required to
complete a credit application. We feel that this information
should be disseminated from you directly to the lender.
The fewer times your personal information is disclosed,
the lower the risk of identity theft.
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12. Is Haggle Free Autos a member of the Better
Business Bureau?
Not yet, but we will be. Haggle Free Autos, LLC is a young
company. We are working with the BBB to ensure that once
we have met the time requirements, we will be listed. This
is evidenced by the fact that we have incorporated their
privacy policy into our website. Currently, we are members
of the Berkeley
County Chamber of Commerce . We are also fully licensed
by the state of West Virginia.
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13. What guarantee do I have when I conduct business
with Haggle Free Autos, LLC?
Here’s a novelty in the auto industry; YOU HAVE OUR
WORD! We strive to change the way in which business is conducted
in the new vehicle purchase arena. Our goal is to manage
vehicle purchases for you, your family, friends and your
associates, both now and in the future. To that end, we
give you our word, that if you are not completely satisfied
with the professional auto broker service provided by Haggle
Free Autos, LLC, we will do whatever is necessary to rectify
the problem. WE WILL SETTLE FOR NOTHING LESS THAN 100% CUSTOMER
SATISFACTION!
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